Terms and Conditions

In these Terms, “we” or “us” means Leadlynk (Leadlynk.com.au), and “you” means the customer or visitor using the website.

By accessing or using Leadlynk.com.au and the services on the Website, you agree to follow these Terms. We may update these Terms from time to time.

Your Acceptance

These Terms set out the rules under which Leadlynk allows you to access and use the Website, including using its services and features, viewing content provided by Leadlynk, communicating with us, and accessing service information.

Agreement to Terms

You agree to follow these Terms when you:

  • use, browse, or access any part of the Website;
  • register as a member on the Website; or
  • use any services or features offered on the Website.

Leadlynk may update these Terms from time to time to reflect changes in laws, regulations, products, or technology. Your use of the Website will always be subject to the latest Terms posted online. By continuing to use the Website, you accept the most recent Terms. It is your responsibility to check the Website regularly for updates.

The Website may change at any time without notice and could contain errors.

Use of the Website

Your use of the services and features provided on this Website is governed by these Terms.

Leadlynk allows visitors and members to access and use the Website’s services and features. By using them, you agree to follow these Terms.

You are responsible for all your actions while accessing and using the Website.

You must not use the Website to:

  • break any laws or infringe on the rights of others;
  • violate any standards, content rules, or codes set by relevant authorities;
  • distribute inappropriate communications, viruses, or harmful code; or
  • bypass security measures, tamper with the Website, or make unauthorized access or changes.

Some parts of the Website may be restricted to specific users, and additional terms may apply to those areas. If there is a conflict between these Terms and any additional terms, the additional terms will take precedence.

Website Disclaimers

We do not guarantee that access to this Website will be uninterrupted, or that the services and features offered will be free of errors. We may change or remove any feature, the availability of the Website, or the software needed to access it at any time.

The information on this Website is provided for general information and enquiry purposes only. While we make reasonable efforts to ensure that the information is accurate and up to date, we do not warrant or guarantee its accuracy, completeness, or currency. Use of the Website is at your own risk, and the information may change without notice. Before relying on any information, you should verify its accuracy and relevance, which may include contacting our staff or finance brokers.

To the extent permitted by law, we exclude all other warranties, guarantees, terms, or conditions (whether express, implied, or statutory) relating to the Website, its content, or its use. If any implied warranty cannot be excluded, our liability is limited, where allowed by law, to either providing the relevant part of the Website again or reimbursing the cost of having an equivalent service supplied.

Leadlynk and Third-Party Content

This Website may include information and materials from third parties, such as public comments, advertisements, data feeds, social media content, and links to other websites (“Third-Party Material”). We do not control and are not responsible for any Third-Party Material, including its accuracy, currency, or reliability. Unless explicitly stated, we do not sponsor or endorse any Third-Party Material.

Some features of the Website may aggregate Third-Party Material to provide results for you. Since we rely on third parties for this content, we do not guarantee the quality or accuracy of these results. Where permitted by law, we are not liable for any results or recommendations, and you are solely responsible for any decisions regarding products or services.

The Website also provides a platform through which users can request financial services from third-party suppliers (such as mortgage brokers), who are responsible for delivering these services. Inclusion of these suppliers does not constitute a recommendation or endorsement by Leadlynk. It is your responsibility to ensure that any goods, services, or information provided by third-party suppliers meet your needs.

Leadlynk may, at its discretion, monitor content on the Website, including comments, communications, or other material (“Content”). Leadlynk reserves the right to block, modify, or remove any Content without notice and will not be liable for any consequences of doing so.

Any use of Leadlynk materials or information by users or other parties is at your own risk. Content on this Website is sourced from a variety of providers, including Financial Service Providers and licensed third parties. Inclusion of Content does not imply endorsement of any organization, product, or service.

Leadlynk is not responsible for the content or condition of third-party websites linked from this Website, unless specifically directed otherwise. While we take care in preparing the Website’s Content, Leadlynk, its employees, contractors, and affiliates are not liable for any loss or damage resulting from reliance on the Content, including its accuracy, currency, or completeness.

You are solely responsible for any Content you post, submit, or communicate through the Website or to any Mortgage Broker or third-party service provider. You warrant that any Content you provide will not violate these Terms or our Privacy Policy.

If you have a complaint about any Content, Leadlynk’s only obligation is to review the written complaint and, at our sole discretion, modify or remove the Content if we deem it appropriate.

Disclaimer of Warranties and Limitation of Liability

To the fullest extent permitted by law, Leadlynk is not liable for any loss or damage arising from your use of, or reliance on, any part of this Website or the information it contains. This includes, without limitation, indirect or consequential loss, loss of data, loss of profits, loss of reputation, or loss of business, whether or not caused by our negligence, and whether or not we were aware of the possibility of such loss. This also applies to Third-Party Materials, any recommendations or results generated by the Website, or any inability to use the Website or its features.

Subject to consumer guarantees under applicable law (including the Australian Consumer Law), Leadlynk excludes all liability for any loss, damage, claim, cost, or expense arising from or connected to these Terms, the Website, its Content, or any links to or from the Website.

Similarly, and subject to consumer guarantees, Leadlynk is not liable for any loss, damage, claim, cost, or expense arising in connection with goods or services advertised, accessible, or sold on the Website.

If, despite the above, Leadlynk is found liable for a breach of these Terms, our liability is limited, at our sole discretion, to either resupplying the relevant services or reimbursing the cost of having the services supplied again.

You agree to fully indemnify Leadlynk, its directors, officers, employees, consultants, agents, and affiliates against any loss, damage, cost, expense (including full legal fees), fines, penalties, claims, demands, or proceedings arising from:

  • your breach of these Terms;
  • your access or use of the Website; or
  • your communications with Leadlynk.

You also agree to indemnify Leadlynk and its affiliates, officers, employees, agents, and contractors for any claim, liability, loss, damage, cost, or expense resulting from your wilful or negligent actions, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

‍No Agency

Independent contractors: You and any providers who use the website operate independently. Leadlynk does not control how you or providers conduct your work or activities.
No agency or partnership: Using the website does not make you or a provider an agent, partner, employee, or franchisee of Leadlynk. You cannot legally act on Leadlynk’s behalf or claim any rights or responsibilities that come with those roles.
No employment or franchise relationship: Leadlynk is not your employer, and you are not a franchisee. Likewise, you do not have any authority to bind Leadlynk in agreements.

Purpose: This is meant to prevent misunderstandings about legal responsibility, control, or liability.

Security

We take reasonable measures to protect the information you provide through this Website. However, we cannot guarantee that any information transmitted to us will be completely secure. Any information you send through the Website is done at your own risk.

When using the Website, you should take steps to protect your devices from viruses, malicious code, or other harmful interference that could damage your computer system. Leadlynk is not responsible for any such damage or interference resulting from your use of the Website.

Financial Products and Services

We do not provide financial products or financial services directly through this Website. If you choose to do so, the information you provide (including personal information) may be shared with relevant participating finance brokers. You are then responsible for dealing directly with those finance brokers when applying for any financial products.

Intellectual Property

Unless otherwise stated, Leadlynk owns or is licensed to use all intellectual property on this Website, including copyrights, trademarks, and designs. You are granted a non-exclusive right to download and reproduce materials only for their intended personal use. Except as permitted by law, no part of this Website may be copied, reused, transmitted, adapted, published, broadcast, or distributed without our prior written consent.

All names, logos, and trademarks on this Website belong to their respective owners. Nothing on this Website grants you the right to use these for commercial purposes or to distribute them without the express written permission of the owner.

All intellectual property rights in the Website, Leadlynk’s products and services, and their components are owned or licensed by Leadlynk or its related entities. You must not copy, modify, or transmit any part of the Website.

The Website may also contain trademarks, logos, service names, and trade names of Leadlynk or third parties that are legally protected. You may not use any of these trademarks, logos, service names, trade names, or other content from the Website without permission.

Privacy

We may collect your personal information through this Website. This information is collected, used, stored, and shared to help us operate our business, provide your contact details to relevant participating finance brokers, and manage the Website. We respect your privacy, and you may choose not to provide your personal information. However, if you do not provide it, we may be unable to respond to your inquiries or pass your details to participating finance brokers.

In addition to using your personal information for the purpose it was provided, we may also share it with:

  1. Our employees, related companies, contractors, or service providers to operate the Website or our business and respond to your requests;
  2. Suppliers and third-party service providers for business, marketing, or related purposes;
  3. Regulators and law enforcement agencies;
  4. Partner businesses that may wish to market products to you; and
  5. Other organisations with your explicit consent for authorised purposes.

Our privacy policy, available at https://Leadlynk.com.au/privacy-policy, explains how you can access or correct the personal information we hold about you, and how to make a complaint about how we handle your personal information.

By using this Website, you consent to the collection, use, and disclosure of your personal information in accordance with these Terms and our privacy policy. You must not submit someone else’s personal information unless that person has read, understood, and agreed to these Terms and our privacy policy.

Access and Communication

Subject to any consumer guarantees under applicable law (including the Australian Consumer Law), Leadlynk does not guarantee uninterrupted access to the Website. We are not liable if the Website is unavailable due to technical issues, maintenance, upgrades, or interruptions in telecommunications.

Leadlynk cannot guarantee the delivery, security, or confidentiality of any communications sent over the internet, including email, as these rely on third-party service providers and may be intercepted.

We do not control the internet, networks, or technology used to access the Website and are not responsible for any direct or indirect loss resulting from congestion, technical problems, viruses, or other issues.

Information about goods and services on the Website is prepared according to Australian law and may not comply with the laws of other countries. Leadlynk does not guarantee that:

  • The goods or services offered on this Website, or
  • The Website and its content
    comply with the laws of any other country. It is your responsibility to ensure that any goods or services comply with the laws in your location.

If you access or use this Website from outside Australia, you do so at your own risk.

Comparative Information

We may collect and combine the information and content you and other users provide on Leadlynk’s services and Website (“Comparative Information”) and use it in a way that removes personal identifiers, in accordance with our Privacy Policy. This Comparative Information will be general data about how users interact with Leadlynk’s services and Website. Any information we share or publish will not identify or refer to individual users.

By using our services and Website, you grant Leadlynk a non-exclusive, royalty-free license to use this Comparative Information during and after your use of the services (including after you are no longer a member) for any purposes we consider necessary, provided such use complies with our Privacy Policy and all applicable laws.

Website Licence and Use

Leadlynk provides you with a non-exclusive, non-transferable licence to access and use the Website solely for your personal use, subject to the restrictions outlined in these Terms. You may not download (except for temporary page caching) or alter the Website or any part of it. Any content you post on the Website or share with Leadlynk will be considered non-confidential and non-proprietary.

Prohibited Uses

When using the Website, you must not:

  • Conduct any commercial activities, including marketing, advertising, promoting goods or services, reselling, collecting or using product lists or pricing for other merchants, data mining, or using robots or other automated data collection methods.
  • Impersonate or falsely claim to represent any person or organization.
  • Defame, abuse, stalk, harass, threaten, or otherwise infringe upon the legal rights of others, including rights to privacy or publicity.
  • Post, link to, or distribute any content that is inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful, or otherwise use the Website in a way that violates the rights of others, including intellectual property rights.
  • Post, link to, or distribute any content containing viruses, trojans, worms, or other harmful or disruptive components.

Unauthorized use of the Website may result in claims for damages or legal action.

Leadlynk does not warrant and cannot guarantee that any files, programs, access, or use of the Website are free from viruses, malware, or other harmful material that could damage your data, hardware, software, or other equipment. By using the Website, you accept all risks and release Leadlynk from any associated liability or responsibility.

Termination of Website Access

Leadlynk may, at its sole discretion and without prior notice, immediately terminate or restrict your access to the Website or any of its features for any reason, including if you breach or are alleged to breach these Terms. Any indemnities you have provided and any limitations of Leadlynk’s liability will remain in effect even after such termination.

Waiver

If you breach these Terms and we choose not to act, we still retain the right to enforce our rights and remedies in any future breach of these Terms.

Severability

Each clause of these Terms can be treated independently, and if any provision is found to be invalid or unenforceable, it will not affect the remaining provisions.

Entire Agreement

These Terms represent the complete agreement between you and Leadlynk, replacing any prior or current agreements. Any waiver of a provision in these Terms is valid only if it is in writing and signed by a Leadlynk Director.

General

If any part of these Terms is deemed void, illegal, or unenforceable, that part can be removed without affecting the remaining provisions.
These Terms are governed by the laws of New South Wales, Australia.

Contacting us

If you have questions about the Website, these Terms or Privacy Policy, please contact us between 9.00am and 5.00pm (EST), Monday to Friday.

Tel: 1300 419 578

Email: privacy@Leadlynk.com.au